The distribution ERP, fed automatically
Prophet 21 is Epicor's system for distributors, and it is built around exactly the problems ManualOut solves. Orders arrive as messages; ManualOut turns them into P21 sales orders.
What syncs with Epicor Prophet 21
The detail, rather than a logo and a promise.
- Sales orders created in Prophet 21
- Part numbers and selling units matched
- Customer price lists and contract pricing applied
- Warehouse and ship-from assignment
- The P21 order number sent back to ManualOut
Worth knowing
- This is the distribution product. If you run Epicor Kinetic for manufacturing, tell us — it is a different system.
- Fits alongside your existing P21 workflows rather than replacing them.
How an order reaches Epicor Prophet 21
The same five steps, whichever system sits at the end.
- 01
The order arrives
However your customer chose to send it: email, WhatsApp, a PDF, a spreadsheet, a voice note after service. They do not have to change anything.
- 02
The AI reads it
ManualOut's AI pulls out the products, quantities and pack sizes, and matches each line to your product list. Anything it cannot match, it flags.
- 03
Your rules are checked
Price list, minimum order value, delivery charge, cutoff time, company and warehouse. Checked on every order, so it does not depend on who is on the desk.
- 04
The sales order is created
The order goes into your ERP and the ERP's order number comes back. If the ERP rejects it, you get the error and can fix and retry.
- 05
Your team handles what is left
Clean orders go through on their own. Only real decisions reach a person: a shortage, a line that would not match, an order below the minimum.
- ERP order no.
- SO-4471203
- Synced by
- Automatic
- Synced at
- 14 May 2026, 10:17 PM
- Confidence
- 94%
- Order received
- AI parsing completed
- Validation completed
- Inventory checked
- Synced to ERP
- Order confirmed
See an order go into Epicor Prophet 21
We will run one of your own orders all the way through — including what happens when it fails.