ERP order sync: it only counts once it is in your ERP
Reading the order is the easy half. ManualOut handles the ERP order synchronization — it creates the sales order in the ERP you already run, records the confirmation the ERP sends back, and shows you the failures instead of hiding them.
Last updated
Why ERP order synchronization is the hard half
Extraction is the demo. The ERP write is the product.
Turning a PDF into data is the part every vendor shows you. Getting it into the system your business runs on — right company, right warehouse, right price list — is the part that changes anyone's day.
Failures have to be loud
When your ERP rejects an order, that error is attached to the order in the ERP's own words, ready to fix and retry. A failure that only exists in a log somewhere is a failure your customer tells you about.
Every order has a timeline
Received, read, checked, sent, confirmed — each with a time against it. Working out what happened stops being detective work.
In the product
Everything listed here exists today.
ERP sync status
See exactly what synced, what failed and why — per order.
Activity timeline
A timestamped record from received to confirmed, for every order.
Error visibility
Parsing errors and ERP rejections are surfaced as work, never swallowed.
In context
What synced, what failed, and why
The order goes into your ERP and the ERP's order number comes back. When it does not, the reason is attached to the order, ready to fix and retry — not buried in a log somewhere.
- ERP order no.
- SO-4471203
- Synced by
- Automatic
- Synced at
- 14 May 2026, 10:17 PM
- Confidence
- 94%
- Order received
- AI parsing completed
- Validation completed
- Inventory checked
- Synced to ERP
- Order confirmed
Sales order synchronization
What syncs into your ERP
ERP sales order sync is not one field — it is the whole order, written into your ERP and confirmed back. This is what order synchronization with your ERP actually moves:
Customer and account
Matched to the right ERP customer record and legal entity or company.
Products and line items
Each line written as your item code, with the quantity and unit of measure.
Pricing
The customer's price list, level or contract pricing applied on the order.
Warehouse and location
The correct stock location, branch or company set on the sales order.
Customer PO number
The buyer's reference carried onto the ERP order for the paperwork they expect.
Delivery date and instructions
Requested dates and notes written to the order where your ERP holds them.
The ERP order number
Returned by the ERP once it accepts the order and stored as confirmation.
Sync status
Whether the order posted or failed — with the ERP's reason when it did not.
ERP order synchronization status
Sync status, confirmation and history
You never have to wonder whether an order made it in. ManualOut keeps the sync status, confirmation and history for every order:
Live sync status
Every order shows its sales order sync status — queued, sent to the ERP, confirmed or failed — so you can see at a glance where it is.
Confirmation from the ERP
When the ERP accepts the order it returns its order number. That ERP sales order processing confirmation is stored against the order as proof it posted — sales order confirmation from the ERP, not a hopeful assumption.
Failures with the reason
A rejected order carries the ERP's own error — a credit hold, a closed period, an unknown account — ready to correct and retry. You hear it from the queue, not from your customer.
Order history and tracking
Every order keeps a timestamped ERP order history — the full ERP order synchronization history from received, read, checked, sent to confirmed — so ERP order tracking is a glance rather than an investigation.
For IT
Built to sit in front of the ERP you already run
This is an existing ERP integration, not a replacement — ERP integration without replacing your ERP. ManualOut writes sales orders into the system you already run and records everything the ERP says back.
Your ERP, major or custom
Sales orders written to Microsoft Dynamics 365 and Business Central, SAP, Oracle, NetSuite, Odoo, Epicor, Acumatica and more — plus API-based, custom ERP synchronization through a documented integration.
Failures are work, not surprises
When the ERP rejects an order — a credit hold, a closed period, an unknown account — the error comes back in the ERP's own words, ready to correct and retry. You hear it from the queue, not from your customer.
A timestamped trail for every order
Received, read, checked, sent, confirmed — each with a time against it. Reconstructing what happened to an order stops being detective work.
Questions
ERP sync, answered
What is ERP order synchronization?
ERP order synchronization is the step that writes a completed order into your ERP as a sales order and confirms it posted. ManualOut handles the sales order synchronization end to end — creating the order, capturing the ERP's confirmation number, and recording the sync status of every order.
Can ManualOut connect to our existing ERP?
Yes. It is designed to connect an existing ERP, not replace it — order automation with your existing ERP. ManualOut writes sales orders into the system you already run, which stays your system of record. This is ERP integration without replacing your ERP.
Does it support API-based or custom ERP synchronization?
Yes. For the major ERPs it uses their supported integration methods; for in-house systems it does API-based ERP synchronization mapped to your schema — custom ERP synchronization set up during onboarding, so existing ERP order synchronization works even for a system built in-house.
How do I know an order reached the ERP?
Each order shows its sales order sync status, and once the ERP accepts it, the ERP's order number is stored against it as confirmation — sales order confirmation from the ERP. Failures show the reason instead of a silent gap, ready to retry.
Can I see the order history and track a sync?
Yes. Every order keeps a timestamped ERP order synchronization history — received, read, checked, sent, confirmed — so ERP order tracking is a glance, not an investigation.
Which ERPs does ManualOut support?
The major systems — Microsoft Dynamics 365 and Business Central, SAP, Oracle, NetSuite, Odoo, Epicor, Acumatica, Sage and QuickBooks among them — plus custom ERPs through a documented integration.
What happens if our ERP rejects an order?
The rejection is attached to the order in the ERP's own words, ready to correct and retry. A failure that only exists in a log is one your customer tends to find first.
Is there an audit trail?
Every order has a timestamped timeline from received to confirmed, so you can always see exactly what happened to it and when.
Do we have to replace or change our ERP?
No. ManualOut sits in front of it. The ERP stays your system of record; ManualOut handles the part that used to be a person typing into it.
Use cases
Put this to work
See how this fits into automating a whole order channel, end to end.
The rest of the product
Order capture
Take the order however it arrives
AI extraction
Read the order, match it to your products
Rules & validation
Your rules, checked on every single order
Customer management
Set each account up once, then let the good ones run
Analytics
See what you are selling, and how well the AI is doing
Review & exceptions
Uncertain orders reach a person, not the warehouse
Data & security
What it can see, and what it can't
See it run on one of your own orders
Send us a real order — the messiest one you can find. We will run it live and show you what happens when it works, and when it does not.