From a customer email to an SAP sales order
Orders that arrive as an email, a PDF or a spreadsheet become SAP sales orders with the right material numbers, quantities and delivery dates. Nobody retypes them.
SAP sales order automation
SAP — whether you are on S/4HANA or still on ECC — models a sales order as a sales document tied to a sales area, with materials, plants and pricing condition records behind every line. It is the most structured environment ManualOut writes into, and the one where a mistyped material number or the wrong plant causes the most downstream mess.
So ManualOut resolves all of that before it creates anything: the customer's free-text lines become the right material numbers, the pricing conditions for that sales area are applied, and the plant and storage location are set, so the sales document posts cleanly the first time.
What syncs with SAP
The detail, rather than a logo and a promise.
- Sales orders created in SAP
- Material numbers and pack sizes matched
- Your customer pricing conditions applied
- Plant and storage location assigned
- Delivery dates checked against your rules
Worth knowing
- Works alongside your existing SAP setup. It does not replace any of it.
- Every order written to SAP is logged, so you can reconcile it later.
How an order reaches SAP
The same five steps, whichever system sits at the end.
- 01
The order arrives
However your customer chose to send it: email, WhatsApp, a PDF, a spreadsheet, a voice note after service. They do not have to change anything.
- 02
The AI reads it
ManualOut's AI pulls out the products, quantities and pack sizes, and matches each line to your product list. Anything it cannot match, it flags.
- 03
Your rules are checked
Price list, minimum order value, delivery charge, cutoff time, company and warehouse. Checked on every order, so it does not depend on who is on the desk.
- 04
The sales order is created
The order goes into your ERP and the ERP's order number comes back. If the ERP rejects it, you get the error and can fix and retry.
- 05
Your team handles what is left
Clean orders go through on their own. Only real decisions reach a person: a shortage, a line that would not match, an order below the minimum.
- ERP order no.
- SO-4471203
- Synced by
- Automatic
- Synced at
- 14 May 2026, 10:17 PM
- Confidence
- 94%
- Order received
- AI parsing completed
- Validation completed
- Inventory checked
- Synced to ERP
- Order confirmed
FAQ
SAP, answered
Does ManualOut work with SAP?
Yes, whether you run S/4HANA or ECC. ManualOut turns emailed, PDF and messaged orders into SAP sales documents with the right material numbers, quantities and delivery dates.
How does SAP sales order automation work?
ManualOut resolves the customer's free-text lines to your material numbers, applies the pricing condition records for that sales area, sets the plant and storage location, and creates the sales document so it posts cleanly the first time.
Can it apply our SAP pricing conditions?
Yes. ManualOut uses the pricing conditions configured for that customer and sales area while preparing the order, rather than leaving pricing for someone to key by hand.
Does ManualOut replace SAP?
No. SAP stays your system of record. ManualOut sits in front of it and automates the work of turning an incoming customer order into a clean SAP sales document.
See an order go into SAP
We will run one of your own orders all the way through — including what happens when it fails.