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ManualOut
ERP integration

Sales orders created straight in Dynamics 365

ManualOut reads the order, matches every line to your Dynamics product list, applies that customer's price list, and creates the sales order against the right company and warehouse.

What syncs with Microsoft Dynamics 365

The detail, rather than a logo and a promise.

  • Sales orders created against the correct legal company
  • Products and pack sizes matched to your Dynamics records
  • Each customer's own price list and discounts applied
  • Warehouse and site assigned automatically
  • The Dynamics order number sent back to ManualOut

Worth knowing

  • If you run several companies in Dynamics, one inbox can feed all of them.
  • If Dynamics rejects an order, you see the error and the reason — it is never dropped quietly.

How an order reaches Microsoft Dynamics 365

The same five steps, whichever system sits at the end.

  1. 01

    The order arrives

    However your customer chose to send it: email, WhatsApp, a PDF, a spreadsheet, a voice note after service. They do not have to change anything.

  2. 02

    The AI reads it

    ManualOut's AI pulls out the products, quantities and pack sizes, and matches each line to your product list. Anything it cannot match, it flags.

  3. 03

    Your rules are checked

    Price list, minimum order value, delivery charge, cutoff time, company and warehouse. Checked on every order, so it does not depend on who is on the desk.

  4. 04

    The sales order is created

    The order goes into your ERP and the ERP's order number comes back. If the ERP rejects it, you get the error and can fix and retry.

  5. 05

    Your team handles what is left

    Clean orders go through on their own. Only real decisions reach a person: a shortage, a line that would not match, an order below the minimum.

ERP sync summaryIn ERP
ERP order no.
SO-4471203
Synced by
Automatic
Synced at
14 May 2026, 10:17 PM
Confidence
94%
  1. Order received
  2. AI parsing completed
  3. Validation completed
  4. Inventory checked
  5. Synced to ERP
  6. Order confirmed

See an order go into Microsoft Dynamics 365

We will run one of your own orders all the way through — including what happens when it fails.