Every WhatsApp order in one place

WhatsApp is where a lot of food orders actually happen — a chef firing off three lines after service, a shopkeeper photographing a handwritten list, a rep forwarding a voice note. It was built for conversations, not order capture, which is why those orders usually end up retyped by hand.

ManualOut connects your WhatsApp Business numbers and treats every message as a possible order: typed text, photos and documents are all captured, read and queued, with the original message kept beside the order and the customer identified by their number.

The awkward part of WhatsApp is that one order is rarely one message. A customer sends three lines, then a photo, then "actually make the milk two crates" four minutes later. A person has to stitch that together in their head. ManualOut groups the messages that belong to the same order, reads the correction as a correction rather than a second order, and reconciles a voice note against the text that follows it.

It runs on the official WhatsApp Business Platform, so nobody is watching a phone. You keep as many numbers as you run — a national line, a regional depot line, a key-account line — feeding one review queue, and the customer carries on ordering exactly the way they always have. Nothing about their side changes.