Every WhatsApp order in one place
Connect your WhatsApp Business numbers. Every order — typed out, forwarded, or sent as a photo of a handwritten list — is captured, read and queued automatically.
What syncs with WhatsApp Business
The detail, rather than a logo and a promise.
- As many business numbers as you need, one queue
- Text messages, photos and documents
- The original message kept beside the order
- The customer identified by their number
Worth knowing
- Requires a Facebook Business Account, a valid phone number and OTP verification.
- WhatsApp charges vary by message type and are billed by Meta, not ManualOut.
How an order reaches WhatsApp Business
The same five steps, whichever system sits at the end.
- 01
The order arrives
However your customer chose to send it: email, WhatsApp, a PDF, a spreadsheet, a voice note after service. They do not have to change anything.
- 02
The AI reads it
ManualOut's AI pulls out the products, quantities and pack sizes, and matches each line to your product list. Anything it cannot match, it flags.
- 03
Your rules are checked
Price list, minimum order value, delivery charge, cutoff time, company and warehouse. Checked on every order, so it does not depend on who is on the desk.
- 04
The sales order is created
The order goes into your ERP and the ERP's order number comes back. If the ERP rejects it, you get the error and can fix and retry.
- 05
Your team handles what is left
Clean orders go through on their own. Only real decisions reach a person: a shortage, a line that would not match, an order below the minimum.
- ERP order no.
- SO-4471203
- Synced by
- Automatic
- Synced at
- 14 May 2026, 10:17 PM
- Confidence
- 94%
- Order received
- AI parsing completed
- Validation completed
- Inventory checked
- Synced to ERP
- Order confirmed
See an order go into WhatsApp Business
We will run one of your own orders all the way through — including what happens when it fails.