Your Outlook order inbox, read automatically
Connect the mailboxes your customers already send orders to. ManualOut reads the email, opens the attachments and pulls out the order lines. The original email stays attached.
What syncs with Microsoft 365
The detail, rather than a logo and a promise.
- As many mailboxes as you need
- The email body and its attachments
- PDF, Excel and CSV attachments
- The original email kept for your records
Worth knowing
- Each address is verified before it goes live.
How an order reaches Microsoft 365
The same five steps, whichever system sits at the end.
- 01
The order arrives
However your customer chose to send it: email, WhatsApp, a PDF, a spreadsheet, a voice note after service. They do not have to change anything.
- 02
The AI reads it
ManualOut's AI pulls out the products, quantities and pack sizes, and matches each line to your product list. Anything it cannot match, it flags.
- 03
Your rules are checked
Price list, minimum order value, delivery charge, cutoff time, company and warehouse. Checked on every order, so it does not depend on who is on the desk.
- 04
The sales order is created
The order goes into your ERP and the ERP's order number comes back. If the ERP rejects it, you get the error and can fix and retry.
- 05
Your team handles what is left
Clean orders go through on their own. Only real decisions reach a person: a shortage, a line that would not match, an order below the minimum.
- ERP order no.
- SO-4471203
- Synced by
- Automatic
- Synced at
- 14 May 2026, 10:17 PM
- Confidence
- 94%
- Order received
- AI parsing completed
- Validation completed
- Inventory checked
- Synced to ERP
- Order confirmed
See an order go into Microsoft 365
We will run one of your own orders all the way through — including what happens when it fails.