Your Outlook order inbox, read automatically
Connect the mailboxes your customers already send orders to. ManualOut reads the email, opens the attachments and pulls out the order lines. The original email stays attached.
Email order automation for Microsoft 365
Microsoft 365 is where most distributors' order email already lives — the shared Outlook mailboxes customers have used for years and are not going to stop using. The orders are all there; they just have to be read and typed out by someone every morning.
ManualOut connects those mailboxes and reads them as they fill: the email body, the PDF, the Excel or CSV attachment, all pulled into structured order lines, with the original email kept attached. Each address is verified before it goes live.
What syncs with Microsoft 365
The detail, rather than a logo and a promise.
- As many mailboxes as you need
- The email body and its attachments
- PDF, Excel and CSV attachments
- The original email kept for your records
Worth knowing
- Each address is verified before it goes live.
How an order reaches Microsoft 365
The same five steps, whichever system sits at the end.
- 01
The order arrives
However your customer chose to send it: email, WhatsApp, a PDF, a spreadsheet, a voice note after service. They do not have to change anything.
- 02
The AI reads it
ManualOut's AI pulls out the products, quantities and pack sizes, and matches each line to your product list. Anything it cannot match, it flags.
- 03
Your rules are checked
Price list, minimum order value, delivery charge, cutoff time, company and warehouse. Checked on every order, so it does not depend on who is on the desk.
- 04
The sales order is created
The order goes into your ERP and the ERP's order number comes back. If the ERP rejects it, you get the error and can fix and retry.
- 05
Your team handles what is left
Clean orders go through on their own. Only real decisions reach a person: a shortage, a line that would not match, an order below the minimum.
- ERP order no.
- SO-4471203
- Synced by
- Automatic
- Synced at
- 14 May 2026, 10:17 PM
- Confidence
- 94%
- Order received
- AI parsing completed
- Validation completed
- Inventory checked
- Synced to ERP
- Order confirmed
FAQ
Microsoft 365, answered
How does email order automation work with Microsoft 365?
Connect the Outlook mailboxes your customers already send orders to. ManualOut reads the email body and its PDF, Excel and CSV attachments, matches every line to your products, and creates the sales order in your ERP. The original email stays attached.
Do customers keep emailing the same address?
Yes. Nothing changes for the customer — they email the same mailbox. Each address is verified before it goes live.
Which ERP does the order go into?
Any ERP ManualOut connects to. Orders read from Microsoft 365 become sales orders in the ERP you already run.
See an order go into Microsoft 365
We will run one of your own orders all the way through — including what happens when it fails.