Gmail order inboxes, read as they arrive
Plenty of distributors run on Gmail rather than Outlook. Connect your Workspace mailboxes and ManualOut reads every order that lands in them.
Email order automation for Google Workspace
Plenty of distributors run on Gmail rather than Outlook, and their order inboxes work exactly the same way — a Workspace address customers send to, filling up with orders in the body and in attachments.
ManualOut connects through Google's own authorisation, so you approve exactly what it can see, then reads every order that lands — body text, PDFs, spreadsheets — and turns it into structured lines. Shared inboxes and group addresses work the same way.
What syncs with Google Workspace
The detail, rather than a logo and a promise.
- As many Workspace mailboxes as you need
- The email body and its attachments
- PDF, Excel and CSV attachments
- The original email kept for your records
Worth knowing
- Connected through Google's own authorisation — you approve exactly what ManualOut can see.
- Shared inboxes and group addresses work the same way.
How an order reaches Google Workspace
The same five steps, whichever system sits at the end.
- 01
The order arrives
However your customer chose to send it: email, WhatsApp, a PDF, a spreadsheet, a voice note after service. They do not have to change anything.
- 02
The AI reads it
ManualOut's AI pulls out the products, quantities and pack sizes, and matches each line to your product list. Anything it cannot match, it flags.
- 03
Your rules are checked
Price list, minimum order value, delivery charge, cutoff time, company and warehouse. Checked on every order, so it does not depend on who is on the desk.
- 04
The sales order is created
The order goes into your ERP and the ERP's order number comes back. If the ERP rejects it, you get the error and can fix and retry.
- 05
Your team handles what is left
Clean orders go through on their own. Only real decisions reach a person: a shortage, a line that would not match, an order below the minimum.
- ERP order no.
- SO-4471203
- Synced by
- Automatic
- Synced at
- 14 May 2026, 10:17 PM
- Confidence
- 94%
- Order received
- AI parsing completed
- Validation completed
- Inventory checked
- Synced to ERP
- Order confirmed
FAQ
Google Workspace, answered
How does email order automation work with Google Workspace?
Connect your Gmail order mailboxes through Google's own authorisation. ManualOut reads every order that lands — body text, PDFs, spreadsheets — matches the lines to your products, and creates the sales order in your ERP.
Do shared inboxes and group addresses work?
Yes. Shared inboxes and group addresses work the same way as individual mailboxes.
Which ERP does the order go into?
Any ERP ManualOut connects to — the Gmail order becomes a sales order in the system you already run.
See an order go into Google Workspace
We will run one of your own orders all the way through — including what happens when it fails.