Gmail order inboxes, read as they arrive
Plenty of distributors run on Gmail rather than Outlook. Connect your Workspace mailboxes and ManualOut reads every order that lands in them.
What syncs with Google Workspace
The detail, rather than a logo and a promise.
- As many Workspace mailboxes as you need
- The email body and its attachments
- PDF, Excel and CSV attachments
- The original email kept for your records
Worth knowing
- Connected through Google's own authorisation — you approve exactly what ManualOut can see.
- Shared inboxes and group addresses work the same way.
How an order reaches Google Workspace
The same five steps, whichever system sits at the end.
- 01
The order arrives
However your customer chose to send it: email, WhatsApp, a PDF, a spreadsheet, a voice note after service. They do not have to change anything.
- 02
The AI reads it
ManualOut's AI pulls out the products, quantities and pack sizes, and matches each line to your product list. Anything it cannot match, it flags.
- 03
Your rules are checked
Price list, minimum order value, delivery charge, cutoff time, company and warehouse. Checked on every order, so it does not depend on who is on the desk.
- 04
The sales order is created
The order goes into your ERP and the ERP's order number comes back. If the ERP rejects it, you get the error and can fix and retry.
- 05
Your team handles what is left
Clean orders go through on their own. Only real decisions reach a person: a shortage, a line that would not match, an order below the minimum.
- ERP order no.
- SO-4471203
- Synced by
- Automatic
- Synced at
- 14 May 2026, 10:17 PM
- Confidence
- 94%
- Order received
- AI parsing completed
- Validation completed
- Inventory checked
- Synced to ERP
- Order confirmed
See an order go into Google Workspace
We will run one of your own orders all the way through — including what happens when it fails.