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Older Exchange setups, still covered

Not everyone has moved to the cloud. ManualOut reads order mailboxes on Outlook.com and on-premise Exchange as well.

Email order automation for Exchange

Not every distributor has moved to the cloud, and order email does not care — it still arrives, whether the mailbox sits on Outlook.com or an on-premise Exchange server humming in a back office.

ManualOut reads those mailboxes too, the same way it reads Microsoft 365 or Gmail: the email body and its PDF, Excel and CSV attachments become structured order lines. Useful when part of your business is still on an older mail server.

What syncs with Outlook.com & Exchange

The detail, rather than a logo and a promise.

  • On-premise Exchange and Outlook.com mailboxes
  • The email body and its attachments
  • PDF, Excel and CSV attachments

Worth knowing

  • Useful if part of your business is still on an older mail server.

How an order reaches Outlook.com & Exchange

The same five steps, whichever system sits at the end.

  1. 01

    The order arrives

    However your customer chose to send it: email, WhatsApp, a PDF, a spreadsheet, a voice note after service. They do not have to change anything.

  2. 02

    The AI reads it

    ManualOut's AI pulls out the products, quantities and pack sizes, and matches each line to your product list. Anything it cannot match, it flags.

  3. 03

    Your rules are checked

    Price list, minimum order value, delivery charge, cutoff time, company and warehouse. Checked on every order, so it does not depend on who is on the desk.

  4. 04

    The sales order is created

    The order goes into your ERP and the ERP's order number comes back. If the ERP rejects it, you get the error and can fix and retry.

  5. 05

    Your team handles what is left

    Clean orders go through on their own. Only real decisions reach a person: a shortage, a line that would not match, an order below the minimum.

ERP sync summaryIn ERP
ERP order no.
SO-4471203
Synced by
Automatic
Synced at
14 May 2026, 10:17 PM
Confidence
94%
  1. Order received
  2. AI parsing completed
  3. Validation completed
  4. Inventory checked
  5. Synced to ERP
  6. Order confirmed

FAQ

Outlook.com & Exchange, answered

Does ManualOut work with on-premise Exchange and Outlook.com?

Yes. ManualOut reads order mailboxes on Outlook.com and on-premise Exchange the same way it reads Microsoft 365 or Gmail — the email body plus PDF, Excel and CSV attachments become structured order lines.

Why would we use this instead of Microsoft 365?

Useful when part of your business still runs on an older mail server rather than the cloud. The order automation is the same either way.

Which ERP does the order go into?

Any ERP ManualOut connects to. Orders read from Exchange become sales orders in the ERP you already run.

See an order go into Outlook.com & Exchange

We will run one of your own orders all the way through — including what happens when it fails.