Older Exchange setups, still covered
Not everyone has moved to the cloud. ManualOut reads order mailboxes on Outlook.com and on-premise Exchange as well.
What syncs with Outlook.com & Exchange
The detail, rather than a logo and a promise.
- On-premise Exchange and Outlook.com mailboxes
- The email body and its attachments
- PDF, Excel and CSV attachments
Worth knowing
- Useful if part of your business is still on an older mail server.
How an order reaches Outlook.com & Exchange
The same five steps, whichever system sits at the end.
- 01
The order arrives
However your customer chose to send it: email, WhatsApp, a PDF, a spreadsheet, a voice note after service. They do not have to change anything.
- 02
The AI reads it
ManualOut's AI pulls out the products, quantities and pack sizes, and matches each line to your product list. Anything it cannot match, it flags.
- 03
Your rules are checked
Price list, minimum order value, delivery charge, cutoff time, company and warehouse. Checked on every order, so it does not depend on who is on the desk.
- 04
The sales order is created
The order goes into your ERP and the ERP's order number comes back. If the ERP rejects it, you get the error and can fix and retry.
- 05
Your team handles what is left
Clean orders go through on their own. Only real decisions reach a person: a shortage, a line that would not match, an order below the minimum.
- ERP order no.
- SO-4471203
- Synced by
- Automatic
- Synced at
- 14 May 2026, 10:17 PM
- Confidence
- 94%
- Order received
- AI parsing completed
- Validation completed
- Inventory checked
- Synced to ERP
- Order confirmed
See an order go into Outlook.com & Exchange
We will run one of your own orders all the way through — including what happens when it fails.