How does it enforce our minimum order value?

Every order is checked against the minimum for that account — global or customer-specific — before it can proceed. Orders below it are held for a decision rather than shipped and reconciled later.

We do not want to reject small orders. Is holding the only option?

No, and rejection is usually the wrong move — it costs you the sale. Two orders from the same account that each miss the minimum often clear it together, so ManualOut can merge them, with the delivery date handled.

Do delivery charges get applied automatically?

Yes — banded by order value, on every order. The small drop at least pays for itself instead of depending on someone remembering the rule at 8am.

Frozen & cold chain

A small order still costs you a full drop.

Frozen delivery is expensive per stop, so minimums are what keep a route profitable. ManualOut enforces those minimums on every order, and merges small orders into ones that clear them.

The daily reality

What the order desk is actually dealing with

Under-minimum deliveries lose money

A small order does not just cost the delivery. It takes a slot on a route that has a limited number of them, and pushes out a bigger one.

Orders come in below minimum all the time

Catching them is manual, so they get processed anyway. The rule exists on paper and nowhere else.

Nobody has time to combine them

Two orders from the same account would clear the minimum together. Spotting that at 8am with sixty orders waiting does not happen.

Ambient, chilled and frozen ship from different places

Send a line to the wrong site and correcting it is expensive.

Where ManualOut fits

What changes once orders read themselves

Minimums checked before the order proceeds

ManualOut checks each order against your MOQ — the minimum order value for that account. Orders below it are held for a decision, not shipped by default.

Merge two small orders into one that clears

Combine orders from the same account, with the delivery date handled for you. An awkward phone call becomes a bigger order.

Each order routed to the right warehouse

Assigned during processing, rather than corrected afterwards.

Delivery charges by order value

Your charge bands apply to every order, so a small drop at least pays for itself.

In the product

A frozen & cold chain order, read and checked

On the left is the message, as the customer sent it. On the right is what ManualOut made of it — and what it flagged for a person.

ManualOutPO #12088Need attention

Source · Email16:22

[email protected]

Subject: Small top-up order — Friday Can we get a quick top-up before the weekend: 2 x frozen fries 2.5kg 1 x garden peas 2.5kg 2 x mixed veg 2.5kg Small one I know, sorry.

The original message stays attached to the order — permanently.

Extracted itemsMeridian · COLDSTORE 2

Product	Unit	Qty	Line
Frozen Fries 9mm — 2.5kg	BAG	2	$11.60
Garden Peas — 2.5kg	BAG	1	$4.20
Mixed Vegetables — 2.5kg	BAG	2	$9.20

Order value: $25.00
Minimum: $400.00
Status: Under minimum

A $25 order against a $400 minimum. Frozen delivery costs the same whether the van is full or not, so this is held for a decision — merge it into their Monday order and the drop pays for itself.

ERP sync summaryIn ERP

ERP order no.: SO-4471203
Synced by: Automatic
Synced at: 14 May 2026, 10:17 PM
Confidence: 94%

Order received
AI parsing completed
Validation completed
Inventory checked
Synced to ERP
Order confirmed

How orders arrive

The channel mix in this trade

Email and spreadsheets dominate — but the minimums are the real story here.

Email52%
File upload22%
WhatsApp18%
Voice8%

Illustrative — the typical shape of an order book in this trade, not measured data. Your own mix appears in the dashboard once orders start flowing.

Questions

What buyers in this trade ask

How does it enforce our minimum order value?: Every order is checked against the minimum for that account — global or customer-specific — before it can proceed. Orders below it are held for a decision rather than shipped and reconciled later.
We do not want to reject small orders. Is holding the only option?: No, and rejection is usually the wrong move — it costs you the sale. Two orders from the same account that each miss the minimum often clear it together, so ManualOut can merge them, with the delivery date handled.
We ship ambient, chilled and frozen from different sites. Can it route?: Each order is assigned to the correct warehouse during processing rather than corrected afterwards. If you run multiple legal companies, it routes those too.
Do delivery charges get applied automatically?: Yes — banded by order value, on every order. The small drop at least pays for itself instead of depending on someone remembering the rule at 8am.

Worth a few minutes

Minimum Order Values Are a Margin Problem

Most distributors have a minimum order value. In practice it is only as real as the person checking it at 8am.

5 min read

See it run on one of your own orders

Send us a real order — the messiest one you can find. We will run it live and show you what happens when it works, and when it does not.

Book a demo Talk to sales